A product purchased on the site may be exchanged or returned in-stock products only. Products made by custom order cannot be exchanged / returned, and against a receipt-invoice only.

Cancellation and refund will be carried out through the site only, with a deduction of 5% from the order value.

In accordance with the terms of purchase of the product, the site's terms of use, and/or the Consumer Protection Law 1981, you are entitled to submit a notice of transaction cancellation: